Straight answers
Good question.
Start with the basics, or open the help center for a specific topic.
Can I explore pricing before medical intake?
Yes. Open pricing, choose your state, and review the acknowledgment. Then select an offering and configuration to see its listed total before continuing to secure intake.
Does selecting a treatment guarantee a prescription?
No. A clinician reviews your health information and determines whether treatment is appropriate. A shopping selection is not a prescription.
What is included in the price?
Check the specific offer. Inclusions differ. A lab requirement does not automatically mean lab costs are included. Review final charges and any renewal terms before authorizing payment.
Where do medical and payment information go?
Use the secure patient intake or your existing patient account. Do not share medical records, identification documents, passwords, or payment information in a shopping chat or general support email.