Help center

Lab arrangements

The test, the preparation, and the follow-up.

Are labs included in every offer?

Check the exact offer. A lab requirement is different from a lab-cost inclusion. Collection arrangements may also differ.

How should I prepare?

Follow the instructions for the specific ordered test. Ask the lab or clinician about timing, fasting, and medicines. Do not stop medication on your own to prepare for a test.

Who explains my results?

Ask your ordering care team how results will be reviewed and what follow-up is needed. Results are interpreted alongside clinical information.

Still need help? Contact the team